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In this instant-communication world, buzz means business! And one of the greatest ways to get customers and potential customers buzzing about your business is with a Web log, commonly called a blog.
Blogs can help you:
- Introduce the people behind your business
- Discuss relevant issues
- Provide a clearinghouse for information and expertise
- Show your business as a good corporate citizen
- Support an exchange of ideas
- Get honest feedback from your customers
- Affect public opinion
You’ll find out how to:
- Set up and maintain a blog, write in blogging style, and observe blogging etiquette
- Define your audience and target your blog to reach them
- Involve your customers, earn their trust, educate the public, and build community
- Avoid possible legal pitfalls while keeping your blog interesting
- Encourage contributions and links to your blog
- Use images and design an eye-catching format
- Optimize your blog for top search engine ratings, track your results, and measure your success
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